Digital Journeys

inTouch Ecosystem: The Entire Digital Journey in One Place

The inTouch Ecosystem is a suite of digital solutions that integrates every stage of the patient experience, from initial contact to accessing results.

The Challenges Our Solution Resolves

inTouch is a digital journey ecosystem specialized in the healthcare sector. It is the only comprehensive and modular platform for health services—with full Diagnostic and Therapeutic Support (SADT) capabilities—offering solutions that span from scheduling to the delivery of results and imaging.

The ecosystem features modules powered by the most advanced Artificial Intelligence technologies, making digital care more fluid, human, and accessible.

inTouch can be deployed as a single, unified platform (inTouch One) or as modular components integrated with existing digital solutions: inTouch FrontDoor, inTouch Concierge and inTouch View.

Complete digital journey

The system understands the complex rules of healthcare, eliminating redundant data entry and ensuring greater efficiency from the first point of contact through to the delivery of results.

Intelligent flexibility

The inTouch modules connect with one another or function independently, allowing the institution to choose the ideal format for gradual evolution.

Efficient for patients and internal teams

Teams gain agility in critical processes, while patients enjoy greater autonomy to access information, confirm appointments, and interact digitally with the institution.

Solutions that are part of the inTouch Ecosystem

Complete system that brings together all modules of the ecosystem into a single solution. It can be implemented in its entirety or evolved gradually.

A solution featuring order entry, self-scheduling, and other essential functions for the start of the digital journey.

A portal for viewing reports and images, providing secure access for patients and physicians and a complete results history.

An intelligent reader that digitizes medical orders, streamlining scheduling and reducing manual errors.

Automated service via chat or messaging apps (WhatsApp, Telegram), powered by a sophisticated AI agent available 24/7, with full integration into the rest of the digital journey.

What your institution gains from these solutions

Bring this experience to your institution

Specialized solutions deliver superior results.

Speak with our experts and discover how the inTouch Ecosystem can transform the digital journey for patients and teams at your institution.