AI-Powered Digital Journey

Connecting all touchpoints of the patient journey.

inTouch One covers the main digital touchpoints between the patient and the institution: from the initial contact for information and scheduling to the delivery of medical reports and images.

It features integrated modules that enable contact via apps, web portals, chats, and WhatsApp, ensuring convenience, availability, and consistency across all channels. Patients can start a process on one channel and finish it on another, maintaining a seamless experience.

AI technologies are utilized to make the user experience more convenient and fluid, featuring natural language conversation and automated reading of medical orders and insurance cards.

Main Benefits

Consistent experience across all channels
Reduction in drop-offs due to channel unavailability
Optimization of service resources
Unified view of the patient journey

* inTouch One is currently in a Beta validation phase within a limited number of institutions and is scheduled to be officially launched in the first half of 2026.

Interested in this solution?

Get in touch with our specialists.