In critical healthcare operations, trust is not built solely on technology, it depends on continuity, technical depth, and the ability to maintain and improve knowledge over time.
In a sector where systems support clinical decisions, patient journeys, and high-complexity operations, consistency ceases to be just an operational characteristic and becomes part of the experience for those who use, develop, and evolve these solutions daily.
It is in this context that Touch Health once again achieves the Great Place to Work certification in 2026. Present in over 97 countries, GPTW recognizes organizations based on the employees’ own perceptions of culture, trust, and the work environment. Certified companies become eligible for the institution’s national, regional, and sectoral rankings.
Touch has participated in this certification since 2009 and was previously ranked among the Best Companies to Work for in Brazil in 2014 and 2015. More than an institutional recognition, this history reflects a continuous construction over more than 25 years: an environment capable of sustaining development, collaboration, and predictability in a sector where precision matters.
What the recognition reflects
The Great Place to Work methodology is based on employees’ perceptions and evaluates five dimensions: Credibility, Respect, Fairness, Pride, and Camaraderie. The results, therefore, do not stem only from declared policies, but from the daily experience of those who build the company every day.
Some data from the internal survey helps translate how this environment is perceived by the people who build Touch:
- 98% state they feel respected, regardless of color or ethnicity
- 97% state they feel respected, regardless of sexual orientation
- 97% feel welcome when joining the organization
- 97% consider they can take time off from work when necessary
Additionally, indices for sense of community (93%), hospitality (91%), and integrity (89%) reinforce the perception of an environment based on collaboration, respect, and trust in relationships. This context is also supported by continuous development and care practices, such as initiatives focused on human development, mental health and well-being, 360° appraisals, and Individual Development Plans.
Retention as an indicator of depth
Organizational culture is measured, among other ways, by people’s willingness to stay. At Touch Health, 20% of the team has been with the company for over 10 years, and 25% have been here between 4 and 5 years. The voluntary turnover in 2025 was 7.94%.
In a technology sector marked by high professional mobility, these numbers reflect something concrete: an environment where qualified people find space to develop specialized knowledge and build consistent trajectories over time.
This has a direct impact on the quality of what we deliver. When a professional accumulates years of experience in the healthcare systems and processes they work with, the knowledge they develop is not easily replicated. It is this level of depth that sustains operational precision and, in critical healthcare systems, precision means trust.
Continuous development as a practice
Touch Academy, the company’s internal development platform, recorded nearly 7,000 completed classes and over 4,700 accesses in 2025. During this period, 38 new courses and 98 classes were created, with tracks covering both technical and behavioral development.
This investment is a direct reflection of two of the values that guide how we work: Business Mastery, which presupposes continuous learning as part of daily life, and Collaboration, which includes promoting knowledge both internally and with clients.
For us, learning does not happen parallel to work. It is part of how we develop people, deepen knowledge, and sustain continuous evolution in a sector that demands permanent updates.
A culture built day by day
Touch Health’s values, including Reliability, Transparency, Predictability, Ethics, and Process Discipline, are reflected in the organizational competencies that guide our daily relationships and decisions.
Communicating with clarity and respect, continuously improving, leading by example, and collaborating with genuine interest in the collective result are some behaviors that grow stronger over time in an environment that encourages autonomy, development, and responsibility.
For us, GPTW 2026 represents the recognition of a culture built in the daily routine, in relationships, in continuous development, and in the way we choose to grow over time.
For those who want to build something with solidity
For us, building a solid environment has never been dissociated from how we deliver healthcare technology.
When people stay, knowledge deepens. When knowledge deepens, delivery gains precision. And, in critical operations, precision sustains trust for those who work with us, for those who build this trajectory by our side, and for the partners who trust Touch Health every day.
If you are looking for an environment where it is possible to develop specialized knowledge, work on relevant projects for the health technology sector, and build a career with consistency, discover the open opportunities at Touch Health.